Shannon & James are getting married...
We would love to have you join us in Mexico to celebrate our wedding on May 1st, 2027 at the Hard Rock Hotel Riviera Maya in Riviera Maya, Mexico.
Come enjoy a great all inclusive resort experience where all your meals, and alcohol are included with your stay while you celebrate our wedding with us.
To take care of all your travel plans, we have been working closely with a travel agency that specializes in destination weddings, TripGuy Travel. With their help, we have reserved a block of rooms with special group rates at the resort.
We ask that you book your stay directly from this site. Please note the travel information tabs near the bottom of this page-this is where all pertinent travel information can be found including hotel information, reservations, making payments on your trip, as well as booking your transfer to and from the resort.
All guests must have their reservations made by August 18th, 2026. A deposit of $100 per room is required to make your initial reservation. The $100 deposit is refundable up until the final payment due date.
All reservations are to be paid in full by December 10th, 2026. Guests who make their reservation early will have the ability to make payments over time. Any remaining room balances will be auto-processed on the final due date.
We are currently holding rooms from April 28th – May 5th, 2027; You may book any dates within that timeframe using the booking link at the bottom of this website. If you wish to add any additional nights to your stay, inquire with your TripGuy representative directly. Note, there is a 3-night minimum stay required by the resort.
If you wish to start or end your trip at a different resort, please reach out to your TripGuy rep directly for custom pricing + options. TripGuy has access to discounted rates, so please contact our team to work with an expert who can perfectly match your pre or post stay with your personal travel vibe!
To speak to a TripGuy representative directly, please email the team: James.Shannon.TietheKnot@tripguy.com, or contact us by phone: 888-990-8747 ext. 300
Wedding Information
Hard Rock Hotel Riviera Maya
Wedding Day - May 1st, 2027
Hotel Information
Hard Rock Hotel Riviera Maya:
Hard Rock Hotel Riviera Maya is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.
Check-in Policy:
Check-in start time: 3:00 PM;
Check-in end time: 5:30 AM
Minimum check-in age - 18
Check-out before noon
Location:
Hotel Name: Hard Rock Hotel Riviera Maya
Location of hotel: Riviera Maya, Mexico
Location of arriving airport: CUN - Cancun International Airport
Address: Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710 Riviera Maya, Q.R., Mexico
Phone: +52 984 875 1100
Room Information
Roundtrip/nonstop airport transfers from CUN Airport will be added for each guest at $65 per person
All rates mentioned are per room / per night
Hacienda (Family Section)
Deluxe Gold King Bed
ROOM SIZE
482 FT²
BED OPTIONS
1 King Bed
GUESTS
1
Occupancy
4/28:
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$454
$474
$440
$422
2 Adults
$454
$474
$440
$422
Child 4-12
FREE
FREE
FREE
FREE
-
Hydro spa tub
-
Private bath with shower
-
Balcony with hammock
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
Deluxe Partial Ocean View Double Beds
ROOM SIZE
482 FT²
BED OPTIONS
2 Double Beds
GUESTS
4
Occupancy
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$484
$450
$430
2 Adults
$484
$450
$430
3 Adults
$564
$534
$513
Child 4-12
FREE
FREE
FREE
Teen 13-17
$82
$82
$82
-
Hydro spa tub
-
Private bath with shower
-
Balcony with hammock
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
Deluxe Diamond King Bed
ROOM SIZE
482 FT²
BED OPTIONS
1 King Bed
GUESTS
2
Occupancy
4/28:
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$474
$492
$460
$440
2 Adults
$474
$492
$460
$440
-
Hydro spa tub
-
Private bath with shower
-
Balcony with hammock
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
-
Individually controlled A/C
-
Espresso/American coffee maker
Deluxe Sky Terrace One Bedroom
ROOM SIZE
964 FT²
BED OPTIONS
1 King Bed
GUESTS
2
Occupancy
4/28:
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$474
$492
$460
$440
2 Adults
$474
$492
$460
$440
Deluxe Family (Two Bedroom)
ROOM SIZE
964 FT²
BED OPTIONS
One King & Two Double Beds
GUESTS
6
Occupancy
4/28:
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$906
$924
$892
$874
2 Adults
$906
$924
$892
$874
3 Adults
$906
$924
$892
$873
4 Adults
$908
$924
$892
$876
5 Adults
$945
$960
$930
$910
Child 4-12
FREE
FREE
FREE
FREE
Teen 13-17
$37
$37
$37
$37
-
Hydro spa tub in each room
-
2 full private baths with shower
-
Balcony with hammock
-
Adult Mini bar with soda, bottled water, juice & domestic beer
-
Kid friendly mini bar with juices and soda
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Adult-size slippers
-
Adults & kids size bathrobes
-
L’Oreal Kids bath amenities
-
Digital safe (laptop size)
-
Individually controlled A/C
Heaven (Adults Only)
-
Private bath with shower
-
Balcony with hammock
-
Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
-
Individually controlled A/C
Rock Suite Ocean Rooftop Lounge 2-Bedroom with Personal Assistant
4-Night Minimum Requirement
ROOM SIZE
2,583 sq FT²
BED OPTIONS
One King & Two Double Beds
GUESTS
6
Occup:
4/28:
4/29 +
4/30:
5/1:
5/2-
5/5:
1
Adult
$1584
$1602
$1568
$1550
2
Adults
$1584
$1602
$1568
$1550
3
Adults
$1584
$1602
$1569
$1551
4
Adults
$1584
$1604
$1568
$1552
5
Adults
$1665
$1685
$1650
$1630
6
Adults
$1746
$1764
$1734
$1716
Child
4-12
FREE
FREE
FREE
FREE
Teen
13-17
$82
$82
$82
$82
This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay.
Heaven (Adults Only)
Deluxe Gold King Bed
ROOM SIZE
482 FT²
BED OPTIONS
1 King
GUESTS
2
Occupancy
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$484
$450
$430
2 Adults
$484
$450
$430
-
Hydro spa tub
-
Private bath with shower
-
Balcony with hammock
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
Deluxe Diamond King Bed
ROOM SIZE
482 FT²
BED OPTIONS
1 King
GUESTS
2
Occupancy
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$508
$474
$454
2 Adults
$508
$474
$454
-
Hydro spa tub
-
Private bath with shower
-
Balcony with hammock
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
-
Individually controlled A/C
-
Espresso/American coffee maker
Deluxe Sky Terrace (One Bedroom)
ROOM SIZE
964 FT²
BED OPTIONS
1 King
GUESTS
2
Occupancy
4/29 + 4/30:
5/1:
5/2-5/5:
1 Adult
$508
$474
$454
2 Adults
$508
$474
$454
-
Private bath with shower
-
Balcony with hammock
-
Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
-
Mini bar with soda, bottled water, juice & domestic beer
-
LCD TV with satellite
-
Purified water
-
Rock Spa® bath amenities
-
Bathrobes & slippers
-
Digital safe (laptop size)
Reservation Information
Your room is not truly confirmed until we receive your $100 deposit!
All rooms must be booked & deposited by August 18th, 2026
$100 room deposits are refundable up until the final payment due date
Final payments will be processed on December 10th, 2026
Final payments will be automatically charged on the final due date using the same card you used for your deposit unless you request to change your form of payment
PLEASE BE AWARE:
Your credit card charge will say "ALG Vacations/Travel Impressions" - so PLEASE do not file a claim for fraud.
You are responsible for any and all bank fees related to chargebacks.
Cancel for Any Reason Travel Insurance (Optional)
(This insurance would need to be paid for with your initial deposit. Click here for full policy details)
Travel Protection Plus - cash refund pricing of all vacation packages and destinations
Per passenger package value
$0 to $799.99: 13 years and older = $139.99 / 12 years and under = $69.99
$800 to $1,499.99: 13 years and older = $189.99 / 12 years and under = $94.99
$1,500 to $2,999.99: 13 years and older = $234.99 / 12 years and under = $117.49
$3,000 to $4,499.99: 13 years and older = $289.99 / 12 years and under = $144.99
$4,500 to $6,499.99: 13 years and older = $319.99 / 12 years and under = $159.99
$6,500 to $9,999.99: 13 years and older = $339.99 / 12 years and under = $169.99
$10,000 and up: 13 years and older = $399.99 / 12 years and under = $199.99
The hotel will NOT make refund exceptions for any last minute cancellations due to medical, weather, or other emergencies based on their group policies. The ONLY way to get a refund after the cancellation date is purchasing insurance that could cover your situation. Please purchase insurance to protect your investment.
To speak to a TripGuy representative directly:
TripGuy Groups Department: 888-990-8747 ext. 300
James.Shannon.TietheKnot@tripguy.com
if you want to book another hotel BEFORE Or AFTER the wedding - reach out to Mitch@Tripguy.com for discounted pricing
The room is fully refundable until December 10th, 2026. After that date penalties may exist until February 1st, 2027, when it becomes completely non-refundable. Changes to names, dates, or room types after the final payment due date will result in a $100 change fee (in addition to any changes in hotel price). The hotel will not allow any changes at all within 14 days of travel.
Please note: in order for TripGuy to coordinate your airport transportation, the service must be paid in full with our team no later than 7 days prior to your arrival date.
TripGuy cannot assist with new transportation requests within 7 days of travel.
Additional Destination Fees NOT Included in Room Rates:
(cannot be paid for or collected in advance)
● Cancun and Puerto Morelos Environmental Sanitation Tax – Municipality of Benito Juarez: The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area
● Cancun - Quintana Roo; VISITAX: The state of Quintana Roo has just implemented a new mandatory tax, VISITAX, to be paid by visitors departing Cancun and Cozumel on April 1, 2021 and onward. The tax is approximately $10.00 USD per person (depending on current exchange rate).
Visitors can pay prior to departing for their resort, at the Cancun or Cozumel Airport upon arrival or departure, or at any time prior to their departure back home. However, we highly recommend that your clients complete the transaction prior to the commencement of their vacation by visiting the secure VISITAX website, http://visitax.gob.mx/sitio/ (change between Spanish and English on upper right of screen). They will be asked to answer a few questions: name(s), age(s), passport number(s), departure date, and data for electronic payment. Upon completion of payment, they will receive a receipt in the form of a QR code. Payment for families and groups may be made in a single transaction with individual QR code receipts provided.
Kiosks will also be available at the Cancun and Cozumel airports to collect payment and provide a QR code, and assistance will be available. However, lines may get long so please encourage your clients to complete the
transaction prior to leaving the U.S. Passengers will not be allowed through airport security upon their departure from Cancun/Cozumel without a valid QR code.