With each and every trip that we book, our goal is to provide our customers with the best possible experience. Hear first hand from them on their experiences booking their vacation with TripGuy.

Jennifer Toren ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) is amazing! My husband and I have booked two trips with her, one of those being our honeymoon. She is easy to work with, very knowledgeable, and looks for ways to save you money! With our honeymoon, we stayed at Sandals Grande Riviera, and we took a trip a year later (April 2014) to Sandals Halcyon Bay in St. Lucia. I would recommend Sandals Grande Riviera over Halcyon Bay only because the staff was much nicer! But we still enjoyed St. Lucia. It doesn't seem like you can go wrong with Sandals. Thanks, Jennifer!

My family enjoyed a wonderful vacation to Beaches in Turks and Caicos that we booked through Trip Guy. Our agent, Jennifer Toren, was absolutely wonderful! Not only did she provide us with useful information regarding our resort but she also handled all requested reservations in a very timely manner. When we arrived we were pleasantly surprised to have an upgraded room. A huge thank you to Jennifer for requesting that for us!! We have used Jennifer before and definitely plan to use her for all of our travels in the future.

My husband and I just enjoyed a wonderful amazing relaxing 6 night vaca to sandals grande riviera in ocho rios Jamaica! We booked this vaca through tripguy travel! Our travel agent was Sherri hall. She was amazing! She made the whole process easy from beginning to end! We were unsure exactly where we wanted to stay but Sherri narrowed it down to this resort and we are so happy she did! It was just what we were looking for! Sherri was always a call or email away for any questions. We can't thank her enough!!!

My family and I book though Trip Guy at least twice a year. Everyone is so knowledgable about each resort and all the activities to do when we are away. I trust them with any of our travel plans. I just tell them the dates and what we are looking for in our vacation and within the same day we have a bunch of options to choose from that are both affordable and exactly what we are looking for. Thank you Trip Guy!!!!

We spent six days at the Grand Floridian in February, taking advantage of a package deal that our fabulous travel agent, Elisa Levay ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) recommended to us. Our family group consisted of a three year old, her Mom and Dad, and two grandparents. The hotel was a perfect fit, since it was packed with amenities for everyone, and located so close to the Magic Kingdom, with multiple ways of traveling to and from. Elisa booked us into two adjoining rooms on the concierge level, located on the first floor in the building next door to the main building. It was ideal, since there was always food available at no charge, since it was included in the package. We particularly appreciated the quick breakfasts this provided, and the light dinner foods available from 5-7pm when our little one was always hungry. The fact that it was on the ground level made it easy and accessible for all. The rooms were lovely: ample in size and spotlessly clean. Were they five star? Probably not, but close enough for our purposes. What was definitely five star was the service throughout the hotel. Everyone seemed invested in helping you and making your stay a happy one. Again, I have to say that the concierge service was a good fit for us, since the concierge helped us right at the hotel with getting fast passes so our three year old wouldn't have to wait on lines. We loved the music in the lobby of the main building: our granddaughter happily danced to it every day. The pools were awesome, the shops lovely, and the restaurants on site were all very good. Taking a short boat ride to/from the Magic Kingdom from the Grand Floridian was an enjoyable way of traveling, and made it less burdensome for our little granddaughter, particularly since the monorail wasn't in operation between 11am and 7pm every day of our stay! Be sure to check that out before you book your trip. We didn't realize how complex it was to plan a Disney vacation, given the overwhelming number of options, and the need for advance reservations. New packages for photos, fast passes, and electronic bracelets didn't exist when we were last there many years ago. The Grand Floridian is a great option if you want to splurge on a Disney vacation or if you don't have a lot of time to spend and want to be close to the Magic Kingdom. We highly recommend our travel agent, Elisa Levay, who spent countless hours helping us choose age appropriate activities. She even made up a spreadsheet, showing our daily activities, and how to get from one park to another. Make sure you book everything many months ahead!