Testimonials

With each and every trip that we book, our goal is to provide our customers with the best possible experience. Hear first hand from them on their experiences booking their vacation with TripGuy.

I have been meaning to email you but have been busy since we got back.  Our vacation was WONDERFUL!.  We highly recommend the SUN Palace, Lomas and definitely you.  Everything was perfect.  Travel from Harrisburg was easy, no problems at all.  We took you r advice about looking straight ahead at the airport and went right out.  The people from Lomas were right there, how they knew us I don't know but from the moment we arrived we were  treated like royalty.  When we arrived at SUN Palace we were greeted with a flower, drinks and a cold towel.  Check-in was easy.  At first we wanted to upgrade but they were booked and no upgrades were available.  However, when we got to our 8th floor large room, with a in room Jacuzzi and balcony overlooking the ocean, we decided we didn't need to upgrade.  They had chilled wine, a plate of fresh fruit and an anniversary card for us in the room too and Monday they had a small chocolate mousse cake w/ Happy 35th Anniversary on it.  The resort is wonderful, everyone was so nice and  friendly and they wait on you constantly you want for nothing.  The beach was beautiful, as soon as you step on the beach you have someone getting your umbrella's and asking how they can help.   They have five pools, all beautiful, only we used the beach.  We used the SPA and that was great. The food was good, we had dinner on the beach for our anniversary and that was very nice (used some of our credits for the SPA and the dinner on the beach)  Phone calls to the US from the room were free.  When you look at the SUN Palace online, that is exactly the way it looks.  Lomas had a representative at the resort and they made our return arrangements.  When they took us back to the airport, there were 3 Lomas gentlemen to take our bags and escorted us past the line of people to the executive check-in. Fayette the only complaint we have is that we had to come home!  Gene said numerous times that we were in Paradise and he wished we could have stayed longer. Don't hesitate recommending to others.  We will email you some photos once we figure out how to do it!

 

We went to the Mayan Ruins our last day and that was worth it.  We enjoyed that too. 

 

We can't thank you enough for all you did. I have been telling all my friends who travel about you. 

 

Thank you.

 

Rosann and Gene.

We recently returned from a Tauck trip to Spain, which arrangements were assisted by Fayette Toren of TripGuy Travel.  The trip included Barcelona, Grenada, Seville, Cordoba, Ronda and Madrid.  The tour guide, Silvana, was terrific and all the sights were well worth seeing.  As we have experienced on other Tauck tours, the hotels were first rate as was the food and the logistics.  The only thing I would add is that you need more time in Barcelona than was provided by the tour. We arrived three days early and therefore got to see more of the city than Tauck provided.  We also booked a separate one day tour to the Dali Museum in Figures and his home in Cadaques.  I would definitely use Tauck and Fayette again.

Leslie Gordon

Jennifer,

Excellence Playa Mujeres was, drop dead, AMAZING! All inclusive was the way to go! Holy Cow. The entire resort just FEELS like such a nice place, and the entire staff is extremely helpful and so nice. We were absolutely blown away by our experience. The transfers were as smooth as ever. Thank you so much. We want to go back and will most undoubtedly go through you, as well as recommend you!

-Cole

I had a awesome time in Jamaica at the Riu Montego Bay.  The food was great and plenty of it.  The hotel was crowded because it was a Jamaican holiday but the service was still really good and the drinks where off the hook.  The rooms where clean and cleaned every day.  We ate at 2 places where you had to have reservation and they were both great.  Get your reservations early because they book fast.  Fayette was our travel guide and she made our reservation and accommodated our needs.  Tripguy travel is where i am planning our next trip to Mexico with....

Donna

Hi Jennifer,

Wish I could say I was glad to be home but I'd rather still be in Riviera Maya!  The only problem with going away in the fall is coming home to cold weather!

We had a wonderful trip to the Valentin!  The resort was very nice and everything we hoped that it would be.  They took very good care of us -- we got the room location we wanted and they had champagne, cake and an anniversary banner in our room.  The room was huge and gorgeous, we really liked it (by the way, the air conditioning was freezing so I don’t' know what the complaints were about).  The resort seemed to have a very low occupancy, which was odd but kind of nice.  There was no waiting for anything and it was really quiet.  The food was great and service top notch.  We had a massage and the spa was fantastic as well.  The only problem that we had the whole time was on the morning we left.  They didn't come to pick up our luggage when they said they would so, we ended up dragging it up to the main lobby ourselves.  We had told them twice when we needed to be picked up so I'm not sure what happened there.  A minor inconvenience in the grand scheme.

We are already talking about going back next year.  We would definitely stay at Valentin again.  The only reason we might try another location would be for the beach.  We enjoy snorkeling and took our gear along but the water seemed to be much rougher than it was in Tulum.  I'm not sure if it was the location or maybe just the weather (we had a few storms) so we really were not able to snorkel off the beach.  Other than that,  I would highly recommend it to anyone thinking of going there.

Thank you so much for putting everything together for us, it all went very smoothly.  Looking forward to working with you again on the next trip!!  I will also recommend Tripguy.com to anyone I know looking for a  travel agent!

 

Thanks!

Jodi